1. Overview
Accor Advisory (“we”, “us”, “our”) is committed to protecting your privacy. We only collect information that is needed to (i) respond to your enquiries, (ii) deliver services you request, and (iii) operate and improve the website.
If you do not agree with this policy, please do not use the website or submit information through our forms.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact information: name, email, phone/WhatsApp, company name, role.
- Service details: jurisdiction(s) of interest, business activity, timelines, and requirements you share.
- Compliance/supporting documents: documents you provide for incorporation, corporate changes, or service execution.
- Technical data: basic logs such as IP address, browser type, device information, and pages visited (for security and analytics).
3. How we use information
We use your information to:
- Respond to enquiries and provide proposals/checklists.
- Deliver requested services (e.g., formation, registered office, corporate changes, document packs).
- Coordinate with third parties where required for execution (e.g., service partners, professional providers).
- Maintain records for service continuity, auditability, and legitimate business operations.
- Improve the website, security, and service experience.
4. Legal basis (where applicable)
Where privacy laws require a stated basis, we process information under one or more of the following: (i) your consent, (ii) performance of a contract or steps you request before contract, (iii) legitimate interests (e.g., security, fraud prevention, service improvement), and/or (iv) legal obligations where applicable.
5. Sharing and disclosures
We do not sell your personal data. We may share information only as needed to deliver services and operate securely, including:
- Service partners/providers: for execution support in jurisdictions and corporate workflows.
- Professional providers: where you request or where required for a specific deliverable (e.g., opinion coordination).
- Technology vendors: secure tools used for communications, file storage, or analytics.
- Legal requirements: where disclosure is required by applicable law or lawful request.
6. International transfers
Because our services may involve multiple jurisdictions, information may be processed in countries outside your own. We take reasonable steps to ensure appropriate safeguards and secure handling.
7. Data retention
We retain information only as long as necessary for the purposes described above, including service continuity and recordkeeping. Retention periods may vary depending on service type, legal obligations, and operational needs.
8. Security
We use reasonable administrative, technical, and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
9. Cookies and analytics
We may use cookies or similar technologies for basic site functionality, security, and traffic measurement. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
10. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent where processing is based on consent.
11. Children’s privacy
Our services are not intended for children. We do not knowingly collect personal information from children.
12. Changes to this policy
We may update this policy from time to time. Updates will be posted on this page with the “Last updated” date changed.
13. Contact
For privacy enquiries, corrections, or requests, contact us via the website contact page.
Note: This policy is provided for general website use. If you require a jurisdiction-specific privacy notice aligned to a particular legal framework, we can tailor it.